· Select [Cloud] in the function bar at the bottom of the APP, or click [Management]-[Device management] interface. Click the [Settings] button after the device ID to enter the [Settings] interface

Recording mode

  1) Only open [Continuous recording]: The recording time is continuous, and the recording file is generally a period of 5 minutes

  2) Only open [Event recording]: Record only when the motion alarm is triggered, the recording time is not continuous, and the recording time is variable, no more than 5 minutes

  3) Turn on continuous recording and event recording at the same time: the recording time is continuous, and the recording time is variable, no more than 5 minutes

Video quality

  1) The default video resolution is [SD]

  2) Users can choose the video resolution [SD/HD] by themselves

  Note: This interface function setting is only effective for cloud recording, the blue part is continuous recording, the red part is alarm recording, and the blank part is no recording

  · When the cloud recording space is not full, the storage time of the video file is

    a. Total capacity < 64G, can be stored for up to 15 days

    b. Total capacity 64G - 128G (not including 128G), can be stored for up to 30 days

    c. Total capacity ≥ 128G, can be stored for up to 60 days

  Note: The storage time of the video file is not the time that the video can be recorded. When the cloud recording package expires, the video will be automatically deleted after a certain period of time

  1) Cloud recording video playback supports drag progress, pause/stop/play, switch video, zoom function and rewind 10 seconds

  2) Cloud recording video supports fast playback, users can choose 0.5x/1.0x/2.0x/4.0x speed to play video, click the speed switch icon in the lower right corner of the preview window to complete the switch

  3) The panoramic device supports the use of panoramic mode window playback

  1) Please activate the alarm system if only the event mode is on

  2) Please confirm that the cloud recording setting is normal, and try to open [Continuous recording]

  3) If there is no video record after opening continuous recording, please try

    · Power off and restart the camera once

    · Unbind the device and rebind it

    · Restart the router after power off

  4) If the above methods can not be solved, please contact the technician (Email：support@xiaovv.com)

  1) In the function bar at the bottom of the APP, select [Cloud] to enter the cloud recording management interface

  2) Select the device that needs to query the video, or slide down to the bottom and click [All recordings], and you can also enter the video query interface to select the corresponding device ID

  3) Select the clip to be played back according to the date and time period, and click the play button to play the video online

  4) If you need to download the video, please switch to the event groups mode to play the video, find the video file that needs to be downloaded, and click the [Download] button on the right to start downloading

  5) The downloaded video is saved locally on the phone, and you can select [Profile]-[Album]-[Video] to view in the function bar at the bottom of the APP

  Note: The default recording mode is timeline mode, and cloud recording video files do not support batch download